Returns Policy

We want you to be happy with your purchases from us (and tell your friends!)

However, If you do happen to receive an item which is faulty, or if you inadvertently receive an item that was not ordered, please notify us within 5 days of receiving your order and we will sort it for you!

Please either log into your account (easiest way to track your return) or you can email us at info@muaustralia.com quoting your invoice number, problem and contact number so that we can assist you and provide you with a return authorisation. 

Items returned need to be in their original saleable condition, with the boxes unopened and all contents intact. They are to be received by MU within 14 days of the return approval being arranged and the amount for credit will go back to the original method of payment.

Please choose carefully as we are unable to accept returns for change of mind or on sale items. Please do not hesitate to contact our friendly customer service team on (07) 5453 4608 or via email at info@muaustralia.com should you have any further questions.